One of the world’s leading drinks manufacturers decided to implement a cloud-based solution to facilitate recruitment processes. They approached their incumbent SAP consultancy to integrate this with their SAP HR system.
The consultancy agreed to deliver the integration. Trust was established. Timelines were set.
Then came the abandonment.
With only 10 days before planned go-live, the incumbent consultancy reported they were unable to deliver. The worst possible timing for consultant failure.
Instead of proper integration, they offered an alternative solution using flat files. A band-aid when surgery was needed.
The trusted partner had become a project liability at the critical moment when failure would be most damaging and expensive.
The client approached Pivot based on internal colleague recommendations. Emergency expertise was needed to save the project timeline.
The challenge was daunting: deliver what the incumbent consultancy couldn’t in less time with go-live pressure mounting.
To meet the original client deadline, Pivot consultants committed to delivering the solution in nine days. One day better than the remaining timeline.
The emergency became an opportunity to prove superior capability under maximum pressure.
Pivot delivered the cloud HR integration in nine days. The original go-live date was preserved. The recruitment process modernization proceeded as planned.
The 10-day abandonment crisis became a 9-day rescue success story.
